A successful office or warehouse move involves a combination of knowledge, timing, quality driven service, and attention to detail. KC Salley Relocation’s technology and standards for service provides a formulaic approach to achieve a failsafe office move.
Meeting Review Scope:
The initial meeting helps define the scope of work and timeline. We will discuss services needed, access, and review specific concerns.
Time Required: 5 minutes
Visual walkthrough of office or warehouse to inventory items moving. This may be completed with or without supervision, if you have other pressing matters to attend to.
Time Required: 30 minutes
Process, Email Proposal:
KC Salley Relocation utilizes a proprietary software program expressly designed for pricing office/warehouse moves utilizing a tablet PC. The program allows the surveyor to compute number of truckloads, total labor and multiple labor stages in minutes.
Time Required: 15 minutes
On-site Review of Proposal:
Proposals are emailed at your office for immediate review. Each bid contains a detailed listing of services, inventory and actual charges.
Time Required: 10 minutes
Pre-Move Employee Meeting:
KC Salley Relocation will organize, teach and prepare your staff for the move. Your staff will have a comprehensive knowledge of what their responsibilities will be and what services KC Salley Relocation will perform.
Timeline: 4-5 Days Prior to Move Day
Moves typically take place after business hours and on weekends. Therefore, timing and proper evaluation of move labor are key to meeting customer expectations and to reducing downtime.
Timeline: 1-2 Days
In the days following your move we will follow up with you to ensure you received the best service by our staff and crew by asking the simple question: “Would you recommend KC Salley Relocation to a friend? If Yes _ or No _ we want to know why!”
Timeline: Day After Move